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KOCHI — Microsoft users in India continued to report problems with Outlook, Teams and Copilot on Friday, a day after a global outage disrupted access to the company’s workplace tools.
Outage tracker Downdetector began logging reports from India around 11 p.m. on Thursday. Reports eased overnight before rising again after 6 a.m. on Friday. Some Outlook users had trouble sending or receiving emails, while others could not open their inboxes.
IndiGo said it might be unable to receive customer emails because of the disruption. The airline said its other support channels remained available and directed passengers seeking urgent help to its 6E Skai assistant on the IndiGo website or app.
Microsoft said a software patch had improved stability on some servers and that it was working to apply it more widely. The company said it had found no indication of a cyberattack. Downdetector received outage reports from 74 countries and territories within about an hour.
Microsoft users in India faced disruptions with Outlook, Teams, and Copilot following a global outage. Reports surged early Friday, affecting email access and workplace tools. IndiGo advised customers to use alternative support channels. Microsoft is deploying a software patch to stabilize servers and confirmed no signs of a cyberattack.